Overcome: Dopamine Reset for Men

Delete Your Account & Data

Effective Date: 20 March 2026  |  Last Updated: 13 September 2026

Overview

This page explains how users of the Overcome: Dopamine Reset for Men Android app can request deletion of their account and associated personal data.

Account deletion is processed by email. You do not need to wait or qualify for anything — submit your request and we will confirm receipt within 48 hours, deactivate your account within 7 days, and remove your data from our live systems within 30 days.

Your privacy matters to us. All personal data associated with your account is deleted upon request, with the limited exceptions described below required by Indian law.
About backups. We keep encrypted backups on a rolling cycle so we can recover from a system failure. After your data is removed from our live systems within 30 days, a copy may still sit in a backup until that backup is overwritten, which takes up to 90 days in total. Backups are not accessible for ordinary use, are never used to restore a deleted account, and are only ever restored in the event of a system failure. We would rather tell you this than claim an instant erasure we cannot deliver.

How to Request Account Deletion

You can request deletion in two ways:

Option 1 — From inside the app (recommended)

  1. Open the Overcome app and go to your Profile Page.
  2. Tap "Request Account Deletion". This opens a pre-filled email addressed to overcomeapp0@gmail.com.
  3. Send the email without modifying the subject line.
  4. We will confirm receipt within 48 hours, deactivate the account within 7 days, and complete live deletion within 30 days.

Option 2 — By email directly

Upon receiving your request we will send a confirmation email. Your account and all associated data will be permanently removed from our live systems within 30 days of that confirmation, and from backups within 90 days.

What Gets Deleted

When your account deletion request is processed, the following data is permanently deleted:

Data TypeLive SystemsBackups
Account profile (email, display name)Within 30 daysWithin 90 days
Streak data and relapse logsWithin 30 daysWithin 90 days
Daily challenge completion logsWithin 30 daysWithin 90 days
Clarity Score historyWithin 30 daysWithin 90 days
Wellbeing check-in ratingsWithin 30 daysWithin 90 days
Badge earn dataWithin 30 daysWithin 90 days
Founder's Chat messagesWithin 30 daysWithin 90 days
Push notification tokensWithin 30 daysWithin 90 days
App usage, device and session dataWithin 30 daysWithin 90 days

Founder's Chat is deleted in full — both your messages and the copy visible to the founding team.

We will also initiate deletion requests with our third-party service providers — Descope (authentication), Firebase (analytics and crash reporting), and RevenueCat (subscription management) — on your behalf. For Firebase we submit a deletion instruction for your app instance identifier; Google's own processing timelines then apply and are outside our control.

Overcome contains no advertising or attribution SDKs, so there is no advertising company holding data about your use of the app that we would need to send a deletion request to.

What Is Retained After Deletion

A limited amount of data must be retained after account deletion as required by Indian law. This data cannot be deleted on request.
Data TypeRetention PeriodReason
Payment and transaction records7 yearsRequired under Indian accounting and tax law (Income Tax Act, GST regulations)
Support correspondence2 years from last communicationRequired for dispute resolution and legal compliance

No recovery data, streak logs, relapse logs, chat messages, or habit-related personal data is retained in our live systems after deletion. Only the financial and correspondence records listed above are kept, and solely for legal compliance purposes.

Payment records are held by necessity in a form that links a transaction to an account. Where it is possible to do so without breaking the legal requirement, we reduce these records to the minimum the law requires.

Deletion Timeline Summary

StageTimeframe
Request receivedAcknowledgement within 48 hours
Account deactivatedWithin 7 days of confirmed request
Personal data removed from live systemsWithin 30 days of confirmed request
Third-party deletion initiatedWithin 30 days of confirmed request
Deletion confirmation sent to youWithin 30 days of confirmed request
Backup copies overwrittenWithin 90 days of confirmed request

Questions or Concerns

If you have any questions about the deletion process or want to check the status of your request:

For the complete privacy policy governing how Overcome handles your data, visit our Privacy Policy.